Return Policy

Last updated: July 2026

At EXNOIR, customer satisfaction is important to us. Please read our return policy carefully before placing your order.

Return Eligibility

Returns are accepted only at the time of delivery.

You may refuse the parcel only if:

• You receive the wrong product.

• The item is damaged or defective.

Please inspect your parcel before accepting it.

After Delivery

Once the parcel has been accepted and the courier has left, the order will be considered successfully delivered.

No returns or exchanges will be accepted after delivery.

Thank you for your understanding and cooperation.