Refund Policy

Refund Policy

Last updated: July 2026

Refunds are only applicable when EXNOIR has delivered the wrong or a damaged product.

Refund Conditions

A refund may be issued only if:

  • The wrong item was delivered.

  • The product arrived damaged or defective.

  • The issue is identified and reported at the time of delivery.

Once the parcel has been accepted, refund requests will not be accepted.

If a refund is approved, it will be processed after verification by our customer support team.

For assistance, please contact:

Email: exnoirapparel@gmail.com

Instagram: @exnoirapparel